INDIVIDUAL CARE
Individual plan of care
Prior to admission a resident’s needs are fully assessed which enables the home to compile and develop an individual care plan. Each resident is allocated a key worker who is responsible for building a trusting relationship. Care plans are reviewed on a monthly basis to enhance their independence and quality of life.
The home has been owned and managed by the Butterfield family for the last 28 years. This continuity has created a welcome and friendly atmosphere throughout the home.
STAFF
Friendly, caring staff
The home has a dedicated compliment of well trained staff, including carers, domestics, administrators and chefs, many of whom are long serving members. We pride ourselves in the excellent standard of care our residents receive. An emergency call system operates in all rooms and communal areas giving residents’ peace of mind at all times. Recently we have introduced a system whereby residents are checked at regular intervals throughout the night. This information is electronically recorded on a daily basis.
The home has a compliment of 49 dedicated and trained staff including carers, domestics, administrators and chefs. Their loyalty and commitment is visible throughout. Training is of utmost importance and our staff are continually striving to achieve qualifications to enhance their careers.
A COMFORTABLE HOME
Home comforts
Sotwell Hill House features elegantly furnished lounges, a spacious conservatory where residents can relax and enjoy the well landscaped grounds and a library with media facilities. Other facilities include a hairdressing salon and a chiropodist visits on a regular basis. The local clergy visit twice a month to those residents who wish to partake in prayer meetings and communion. Regular visits are also made by the local Catholic priest. Our Activities Organiser encourages residents to become actively involved in many activities we have to offer e.g. exercise classes, quizzes and crafts. We organise social outings to local places of interest and hold seasonal events which residents, their relations and friends are welcome to attend. In addition special themed lunches and suppers are arranged.
HOME LIFE
Home life
Accommodation consists of private rooms – both single and double. Residents are invited to furnish their own rooms and so enjoy the comfort of familiar surroundings. To maintain our residents’ dignity and independence all rooms enjoy the privacy of en-suite facilities together with television and private telephone.
The well appointed reception rooms are elegantly furnished and include all modern comforts. The dining room overlooks the garden and paddocks while the main lounges and spacious conservatory enjoy magnificent views over the lawns and unspoilt countryside to the Chiltern Hills beyond.
A modern “nurse call” system is installed in each room and central heating radiators can be individually controlled. The house is carpeted throughout. A six person lift serves the first floor for the convenience of less mobile residents.
24/7
Quality care around the clock
If the location, character and appointments of Sotwell Hill House appear unique they are equally matched by the quality of 24 hour personal care we provide. This includes assistance with bathing and dressing when required plus personal laundry services. Being owned and run by the same family we maintain a very personal relationship with each client and individual preferences and needs are prioritised whenever possible. Staff are selected for their patience and ability to understand and sympathise with the individual needs of our elderly residents. We organise a lively programme of activities and outings in which the residents are encouraged to participate if they wish
We rigidly apply a NO SMOKING POLICY throughout the home.
